Omokoroa based · Serving Tauranga & Western BOP
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Tauranga & Western Bay of Plenty

Carpet cleaning that feels like a fresh start.

Powerful truck-mounted steam cleaning, thoughtful fabric care and practical help when water or odours turn your home upside down. You deal directly with Brendan, the person doing the work.

IICRC-certified technicianFully insuredOwner operated
Brendan and a colleague beside Platinum Carpet Care's truck-mounted cleaning equipment
✓Local, personal service from start to finish
✦20+ years in fabrics & textiles
✓IICRC-certified technician
★5-star Google feedback
↗Workmanship guarantee
A familiar sight around Tauranga

Look for the Platinum van.

You'll know who's arrived when our signwritten van pulls up. Brendan brings the equipment and experience to take good care of your place.

Platinum Carpet Care's white and green signwritten van parked beside the Tauranga waterfrontPlatinum Carpet Care · Tauranga
What we do

Care for the whole job.

From a routine clean to a tricky stain, a loose carpet or an unexpected leak, we'll recommend the right approach for the material and the problem.

Professional carpet cleaning

Carpet cleaning

Truck-mounted steam extraction for everyday soil, with wool and synthetics treated to suit the fibre.

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Upholstery cleaning

Upholstery care

Fabric knowledge built over two decades, applied to sofas, chairs and delicate furnishings.

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Targeted odour treatment

Urine & odour

Targeted assessment and treatment for difficult smells, including pet contamination beneath the carpet.

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Water damage drying equipment

Flood restoration

Water extraction, drying equipment, moisture checks and clear updates when time matters.

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Tools used to stretch and repair carpet

Stretching & repairs

Loose ripples, open seams, burns and small damaged patches assessed for a practical repair.

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Spilt red wine on carpet

Stain treatment

Spills and stubborn marks get a fibre-aware assessment before we choose a treatment.

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Sanitising treatment in progress

Sanitising & fogging

Surface cleaning and ULV fogging options for homes, workplaces and vehicles where suitable.

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More ways to help

Commercial spaces & hard floors

Ask about low-moisture carpet maintenance, hard-floor cleaning and work outside a standard home clean.

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Explore the services

What does the work involve?

Carpet cleaning

We assess the carpet fibre and the type of soiling before choosing the cleaning chemistry and method. The truck-mounted hot-water extraction system gives us strong heat and suction, while very-low-moisture cleaning can suit some commercial settings.

  • Residential and commercial carpet cleaning
  • Wool and synthetic fibre care
  • Targeted stain assessment and treatment
  • Practical drying and aftercare advice

Older stains, permanent dye changes and wear may remain after cleaning; Brendan will explain what is realistic. Ask for a carpet cleaning quote ↗

Upholstery cleaning

With more than 20 years in upholstery and textiles, Brendan checks the fabric, construction and colour stability before cleaning. Sofas, armchairs, dining chairs and other upholstered pieces can each need a different process.

  • Fabric assessment before treatment
  • Careful cleaning suited to the upholstery
  • Stain and odour assessment where needed
  • Drying guidance before the furniture is used again

Some delicate or unstable fabrics carry extra risk; we will discuss that before work begins. Ask about your furniture ↗

Urine and odour treatment

Odour can travel below the carpet into underlay, smooth edge and the subfloor. We inspect the affected areas and offer a treatment suited to the extent of contamination, often using cool-water methods for urine.

  • Locate and assess affected areas
  • Targeted flushing or cleaning where appropriate
  • Neutralising and deodorising options
  • Clear advice if replacement or subfloor sealing is the better choice

A surface clean cannot guarantee complete odour removal when contamination is deep. Talk through the problem ↗

Flood restoration

After a leak or water ingress, we assess where moisture has travelled, extract accessible water and set up drying equipment as needed. Follow-up moisture checks help show whether the affected materials are returning to a dry standard.

  • Water extraction and moisture readings
  • Dehumidifiers and air movers
  • Monitoring visits and clear updates
  • Photos and reporting when required

For an active water loss, call as early as possible so we can talk through the next steps. Call Brendan ↗

Carpet stretching and repairs

Ripples, loose edges and damaged patches do not always mean replacing a whole room. Brendan checks the carpet, backing and existing joins before recommending a re-stretch or repair. A matching piece from a spare offcut or an inconspicuous area may be needed for a patch.

  • Re-stretching loose or wrinkled carpet
  • Repairs to seams, small holes and burns where feasible
  • Patch repairs using a suitable matching donor piece
  • Carpet lifting and relaying after drying work where appropriate

Age, brittle backing or existing seam damage can limit a repair; we will explain those risks first. Send us a photo of the carpet ↗

Stain treatment

A spot may be a removable spill, set-in dye or permanent colour change. We ask what caused it, when it happened and which products have already been used, then test and select a method for the fibre. Quick action helps: blot liquids with a plain white towel and avoid scrubbing or mixing household products.

  • Assessment of food, drink and everyday marks
  • Fibre-aware products and testing
  • Stain treatment alongside a full clean or as a separate visit
  • Honest advice when a patch repair is more realistic

Bleach damage, some dyes and old stains may not be reversible through cleaning. Ask Brendan about the stain ↗

Sanitising and fogging

We can discuss cleaning high-touch surfaces and using ULV fogging equipment where it suits the space and the product. The job is planned around the material, the source of the problem and any access or ventilation needs. Physical cleaning is part of the assessment because fogging alone cannot remove visible soil.

  • Homes, workplaces and vehicle interiors
  • Surface preparation and targeted treatment
  • ULV fogging as an option where suitable
  • Practical instructions for the area after treatment

Tell us what happened and what result you need; we will explain what the treatment can reasonably do. Discuss sanitising options ↗

Commercial carpets and hard floors

Busy areas need a plan that fits the floor and the way the space is used. Truck-mounted extraction or very-low-moisture methods may suit different carpets and access windows. Hard-floor cleaning starts with identifying the surface and finish before choosing the process.

  • Commercial carpet cleaning and maintenance
  • Low-moisture encapsulation where appropriate
  • Hard-floor cleaning scoped to the material
  • Work arranged around access and drying needs

Send through the site, floor type and approximate area so Brendan can recommend a visit or quote. Talk through a commercial job ↗

Simple from the first call

How we work.

01 / TELL US

Show us the problem

Tell us the rooms, fabric and main concern. Photos can help with an initial quote or plan.

02 / ASSESS

Choose the method

Brendan checks the material and condition, then explains the treatment and any limits.

03 / CARE

Clean and follow up

We do the work, explain drying and aftercare, and stand behind our workmanship.

Why Platinum

Expert hands. A familiar face.

Platinum Carpet Care is owned and operated by Brendan Slee. After more than 20 years working with fabrics and textiles, Brendan brings that knowledge to every clean, from choosing the right chemistry for wool to managing a water-damaged room.

No vague promises or one-size-fits-all treatment. You get a straight answer about what can be cleaned, what may need repair and what result is realistic.

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01
Professional equipment

Powerful Sapphire Scientific truck-mount and dedicated drying gear for water losses.

02
Care matched to the material

Wool, synthetics and upholstery fabrics need different methods. We assess before we clean.

03
Accountable local service

Terms of Trade

Omokoroa based, servicing Tauranga and the Western Bay of Plenty.

Training & certification

Good equipment works better in trained hands.

Brendan is an IICRC-certified technician. That training helps when choosing how to clean a delicate fabric, tackle a difficult odour or dry a water-damaged room.

What is IICRC?

The Institute of Inspection, Cleaning and Restoration Certification publishes recognised industry standards and provides training and certification for cleaning and restoration professionals.

Trained, then kept current

Technician certification involves training and assessment, with ongoing education required to keep a credential active. Brendan applies that learning to the work he does for you.

What it means for your job

Brendan assesses the material and the problem, selects a suitable method, checks moisture when drying is needed and explains likely results and limitations before work begins.

Professional standards guide the work; the condition of the material still determines what result is possible. How our training helps ↗

Local feedback

What our clients say.

Real Google feedback from people around Tauranga and the Western Bay. The live widget below shows the latest reviews.

★★★★★
“Super professional, meticulous and thorough.”
Trudi Mac · Google review
★★★★★
“Very thorough and knowledgeable.”
Kim Pahl · Google review
★★★★★
“Honest, reliable, and takes real pride in his work.”
Daniel Schwass · Google review
Live Google reviews
Good to know

Common questions.

How long will the carpet take to dry?
Drying depends on the fibre, how much cleaning was needed, ventilation and the weather. We will give you practical aftercare guidance for your job. Keep wooden and metal furniture off the carpet until it is dry.
Do I need to move furniture?
Please move smaller items before we arrive. We do not lift large furniture or electrical items. We can clean around large pieces and talk through access beforehand.
Can every stain or urine odour be removed?
Some staining is permanent and urine can reach the underlay or subfloor. We will assess what treatment can reasonably achieve and tell you when replacement is the more reliable option.
Water damage help

Water on the floor? Start with a call.

Quick extraction and a sensible drying plan can help limit further damage. Tell us what happened and where the water has reached.

Call 020 475 2866 ↗
Let's get it sorted

Ready for a cleaner, fresher space?

Tell Brendan what needs attention and he’ll help you work out the next step.