Pet odours and urine contamination can soak deep into carpet fibres, underlay and even subfloors, making the smell difficult to remove with standard cleaning alone.

At Platinum Carpet Care, we use specialised urine treatments, deep flushing methods and professional odour neutralising processes designed to target the source of the problem, not just mask it temporarily.

Using professional detection methods and industry-grade products, we treat affected areas thoroughly to help reduce odours, bacteria and contamination caused by pets, spills and organic matter.

Whether it’s a minor accident or long-term contamination, we tailor the treatment process to the condition of the carpet and the severity of the issue. Our goal is to leave your home fresher, cleaner and far more comfortable to live in.

Please note: In severe cases where contamination has reached the underlay or subfloor, complete odour removal may require replacement of affected materials.